Home » Price Match Offer – Terms and Conditions
Price Match Offer -
Terms and Exclusions
1. Eligibility for Price Match
- The product must be identical, including brand, model number, and specifications.
- The price match applies only to products sold by UK-based retailers, both online and in-store.
- The competitor’s price must be publicly available and verifiable at the time of the price match request.
2. Price Match Process
- Customers must provide evidence of the competitor’s price, such as a link to the product page or a printed quote.
- Price match requests must be made before the purchase or within 14 days of the order date.
- Contact our customer service team to submit a price match request.
3. Excluded Items and Situations
- Prices from auction sites, marketplaces (e.g., eBay, Amazon Marketplace), or private sellers.
- Clearance, damaged, ex-display, refurbished, or second-hand items.
- Offers that include free or discounted items, bundles, or promotional giveaways.
- Trade or wholesale pricing, membership-only prices, or subscription-based offers.
4. General Exclusions
- Delivery charges, installation costs, and other services are excluded from the price match.
- We reserve the right to decline a price match if we are unable to verify the competitor’s price or if the terms of the offer are unclear.
- The price match guarantee cannot be combined with other discounts or promotions.
5. Changes to Terms
- We reserve the right to amend or withdraw the price match offer at any time without prior notice.