Privacy Policy

This privacy policy sets out how Life Quality Bathing Ltd uses and protects any information that you provide when you use this website. Life Quality Bathing Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Life Quality Bathing Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/02/2022.

Contact Details

Name: Life Quality Bathing Ltd

Address: Suite 3, 2 Mercury Park, Tamworth, Staffs, B77 4RP

Phone Number: 0800 448 0448

E-mail: info@life-quality.co.uk

The type of personal information we collect

  • Name
  • Contact Information such as email addresses and telephone numbers;
  • Demographic information such as post code, preferences and interests;
  • IP address (automatically collected);
  • Web browser type and version (automatically collected);
  • Operating system (automatically collected);
  • A list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
  • In each case, in accordance with this privacy policy

How we get your personal information, how we use the information and who we may share the information with

Most of the personal information we process is provided to us directly by you. We use data in the following ways-

  • You have requested further information from us, such as a brochure or booked a home demonstration.
  • We will retain any Data you submit for 36 months. When you purchase a product your data will be stored for the length of product warranty. You have the right to be removed from our mailing list or database at any time. See below for further details.
  • Our communications are designed to tell you about the benefits we can offer, so that you have exclusive access to our best deals. We use the information we have about you to tailor the content and try to ensure that the offers are as relevant to you as possible.
  • Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
    Internal record keeping;
    Improvement of our products / services;
    Transmission by email or post of promotional materials that may be of interest to you.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting us on 0800 448 0448 or by emailing info@life-quality.co.uk
  • We have a contractual obligation
  • We have a legitimate interest.

How we store your personal information

Your information is securely stored on our encrypted servers.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@life-quality.co.uk, Call 0800 448 0448. Write to us at Suite 3, 2 Mercury Park, Tamworth, Staffs, B77 4RP. if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@life-quality.co.uk, Call 0800 448 0448. Write to us at Suite 3, 2 Mercury Park, Tamworth, Staffs, B77 4RP

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113. ICO website: https://www.ico.org.uk

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(We do not share your data with anybody, and only use it for its intended purpose)